SHIPPING AND HANDLING

Processing times

Made to order jewels (all jewellery except those listed under 'ready to ship' are handmade to order in my Melbourne CBD jewellery studio. Please allow up to four weeks for your piece to be lovingly crafted and dispatched.

Ready to ship jewels are carefully packaged and shipped every Friday.

Domestic Shipping (Australia Wide)

Domestic orders are shipped via Australia Post express with insurance and signature on delivery.

Please note we do not ship on weekends or Australian public holidays. Tracking and postage details will be communicated via email at the time of postage.

Domestic parcels should be received within 1-4 days of shipping to metropolitan areas, and 2-7 for rural areas.

International
All orders are shipped via Australia Post express with insurance and signature on delivery.

Orders under $1000.00 AUD - $50.00 AUD
Orders over $1000.00 AUD - Free

International orders may be subjected to taxes and duties upon arrival.

Customs taxes and duties

There are no customs taxes or duties for shipping to Australia.

Customs taxes and duties are not the responsibility of Ada Hodgson, please check your countries specific policies before purchasing to an overseas address.

You will be liable to pay local taxes and duties upon receipt of your order, for which Ada Hodgson Pty Ltd cannot accept liability.
Please note that your local customs agency may hold your order until duties, taxes, and fees are paid, resulting in a delay in delivery.
The refusal of payment of such fees causes a complete cancellation of the order.
You are not entitled to a refund from Ada Hodgson Pty Ltd for cancellation of the order
Import duties and taxes are not included in the product's prices or shipping and handling costs. These charges are the buyer’s responsibility, as we only charge your order's transportation fee. You may check with your country’s customs office to determine if there will be additional costs.

Shipping Notes

All Ada Hodgson jewellery pieces are carefully handmade in my Melbourne studio and are individually packaged, ready for gifting!

Because of the handmade nature of the work, pieces will vary slightly in shape and colour from the ones pictured. This means your piece is entirely unique. To ensure the safe delivery of your order we use the Express Post service with Australia Post. Please ensure the shipping address you specify is current, valid and secure. Ada Hodgson Pty Ltd cannot be held responsible if incorrect details are given or your postal slip is stolen.

sustainability

Sustainability is woven into every piece, made with recycled precious metals and where possible - responsibly sourced gemstones, guided always by love and a deep respect for the natural world.

inclusivity

This is a space where everyone is welcome and celebrated. Jewellery is created for all, honouring diverse stories, identities, and experiences.

Free delivery Australia wide

Every order is delivered express, fully insured and lovingly packaged, complimentary Australia-wide, in our signature Ada Hodgson packaging.

Handcrafted

Each piece is meticulously handcrafted in the Melbourne studio, using non-traditional techniques and a deeply considered attention to detail.